Our team at Hallmark Rentals & Management, Inc (HRM) have always put our clients’ and customers’ needs and best interests at the forefront. That has not changed. In fact, it is especially true during the uncertain, difficult time we are all currently experiencing. Many of our team members began working remotely on Friday, March 13th, on guidance from the Centers for Disease Control and Prevention (CDC) and the Indiana State Department of Health (ISDH). Since then, we have taken additional steps to reduce the number of people coming into our offices to work on any given day. Those not in the office are working remotely, a plan which enables us to maintain our normal work hours.
Over the past several years, we have invested heavily in technology and have developed systems, processes, and procedures for our operations to become particularly well-equipped for remote work. Because of this, we anticipate overall interruption to our services will be minimized. Your calls will be answered, and you will receive responses to your emails. Because of these technological advancements, we will not need to have any customers come into our offices for face-to-face meetings, but are able to video conference with you.
We will continue to update our business status on our website. We appreciate your patience and look forward to things getting back to normal soon. Remember we are all in this together. Take good care of yourselves and your families and stay well!